1x Affiliate Privacy Policy — Our Commitment to Protecting Your Information

1x affiliate collects two types of information from you — what you provide directly, and what is collected automatically while you use the platform.

Directly Provided Information:

• Identity Information: Full name, date of birth, national ID number.
• Contact Information: Email address, mobile number, and current address.
• Financial Information: bKash/Nagad/Rocket number (required for transactions).
• KYC Documents: A photo of your national ID card or passport.
• Support Conversations: Information shared via live chat or email.

Automatically Collected Information:

• Device Information: Device type, operating system, browser version.
• Network Information: IP address and internet service provider name.
• Usage Information: Which pages you visited and for how long, which games you played.
• Log Data: Login/logout times, failed login attempts.

1x affiliate uses your information only for specific, legitimate purposes. See the full details below:

We never sell your information to third parties for advertising purposes. You can unsubscribe from promotional emails at any time.

1x affiliate does not retain your information beyond what is necessary. A separate retention period is defined for each type of data:

• Account Information: For the duration the account is active, and 5 years after closure (legal obligation).
• Financial Transactions: 7 years from the transaction date (as required by financial regulatory rules).
• KYC Documents: 5 years after account closure.
• Log & Device Data: 90 days.
• Support Conversations: 2 years after resolution.
• Marketing Consent: Until consent is withdrawn.

1x affiliate shares your information with third parties only in limited, specific circumstances. Your data is never sold under any conditions.

• Payment Processor: To process transactions through mobile banking services such as bKash, Nagad, and Rocket.
• Identity Verification Provider: With licensed verification agencies to complete the KYC process.
• IT Infrastructure: With cloud storage and server maintenance providers (under data protection agreements).
• Legal Authorities: Upon a valid request from a court or relevant regulatory authority.
• Advertiser: Never — we do not share information for advertising purposes.
• Other Gaming Platforms: Never.

We have strict data protection agreements in place with all third-party providers. They are not permitted to use your data beyond our instructions.

Cookies are used on the 1x affiliate website and app. Cookies are small files stored in your browser that help improve your experience.

You can disable optional cookies through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

1x affiliate has implemented industry-leading security measures to protect your information. Our security framework operates across multiple layers:

• Transmission Security: All data transfers are secured with TLS 1.3 and 256-bit AES encryption.
• Password Security: Passwords are never stored in plain text — bcrypt hashing is used.
• Two-Factor Authentication (2FA): SMS or app-based OTP as an additional layer of security.
• Regular Security Audits: Once every 6 months by third-party security experts.
• Access Controls: Only authorized personnel have access to data, limited strictly to what is necessary.
• Unusual Activity Detection: 24/7 automated monitoring system.

You have full control over your personal information at 1x affiliate. You may exercise the following rights at any time:

1x affiliate strictly does not provide services to anyone under the age of 18. Our privacy policy includes special provisions to protect minors.

• Age is verified at registration, and users under 18 are not permitted to create an account.
• If we receive any data belonging to a minor, it will be deleted immediately.
• Parents or guardians may contact us if an account exists in their child's name.

Our detailed policy on child protection Responsible Gaming Available on the page.

1x affiliate may update this privacy policy as needed. We will notify you in different ways depending on the nature and significance of the changes:

• Major Changes: A direct notification will be sent to your registered email at least 30 days in advance.
• Minor Changes: A banner notice will be displayed on the website.
• Urgent Changes: Takes effect immediately for legal reasons, but you will be notified as soon as possible.

Continued use of the platform after any changes will be considered acceptance of the updated policy. The date of the most recent update is always displayed at the top of this page.

For any questions, complaints, or requests to exercise your rights regarding the Privacy Policy, please contact us through the following:

To contact our Data Protection Officer directly, include "DPO Request" in the subject line of your email. We will review your request with the utmost care.